It might be necessary to perform jobs in a different way; it is different and more difficult to identify the situation. It is recommended to act on the following steps before deciding for training. It may be possible to solve the problems without training (The Training Support Unit and Branch 6 (TSD) HM Customs & Excise Training Service Division 1992):
a. New procedure or reviewed tasks.
b. Corrections of task guidelines.
c. Change of equipment.
d. Reorganising staffs.
e. Delegating.
f. Change of working hour.
g. Seminars for management.
h. Reviewed communication system.
i. Change of selection process.
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