Sunday, August 21, 2011

Different Types of Training

Initially training has two categories; On-the-job training and Off-the-job training. This type of training can be in-house or external. There are different infrastructure can be used, like on-the-job, residential and training centres. There are both advantages and disadvantages for them. It is important to concentrate on that and to select the right one required for the training programme. A list of infrastructure and their advantages/ disadvantages suggested by Kruse et al. (1994) is attached as appendix ( IV ). Cole (1993) broke down off-the-job as external and in-company figure (2.8).

Figure (2.8):         Different types of training methods (Cole 1993, p. 320)
Following are the widely used on-the-job training approaches.
a.    GAFO (Go Away and Find Out).
b.    Coaching.
c.    Mentoring.
d.   One-to-one instruction.
       e.  Computer-based training.
Employee Training & DevelopmentThe Employee's Guide to Superior Customer ServicePenSoft Employee TrackerTM 1-25 EmployeesTraining for Impact: How to Link Training to Business Needs and Measure the Results (Jossey-Bass Management)

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